Returns & Exchanges

At Dewha, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened and unused beauty products. Please ensure all items are returned in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated glow support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Carefully pack your unused items in their original boxes to prevent damage during transit, ensuring all seals remain intact for hygiene purposes.

• 3.
  Ship It Back

  Affix the provided shipping label or use a tracked courier service to send your package back to our distribution center for processing.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.